Please only submit your return request ONCE! Duplicate requests can cause your return process to take longer. Once you have submitted the form you should receive a confirmation email that we have received your request. Please allow 24-48 hours for us to process your request and send you further instructions. Please be reminded that we don't take back damaged boxes or boxes that have writing on them, and all returned items are subject to a 30% restocking fee plus shipping costs. This fee is necessary to cover various costs incurred, including: shipping costs to the consumer, import fees, taxes, duties & restocking fee to the manufacturer.
