Why We’re Sharing This Shipping Update
At Off-Road Canada, we want our customers to know exactly how their orders are shipped and delivered. Transparency matters — especially during the busy holiday season, when delays are common across Canada.
That’s why we’ve put together this detailed update on how we handle shipping, which carriers we work with, and how you can make sure your holiday orders arrive on time.
Why We Don’t Use Canada Post
We often get asked: “Why doesn’t Off-Road Canada ship with Canada Post?”
Here’s the truth:
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Weight Limitations: Canada Post only accepts packages up to 66 lbs, which doesn’t work for most of our heavy-duty off-road parts.
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Reliability Issues: Many of our customers (and our team) have experienced unreliable service with Canada Post. That’s why we’ve chosen better-performing carriers for our needs.
Simply put, Canada Post doesn’t meet the requirements for our products or our commitment to reliable delivery.
Our Trusted Carriers
Instead of Canada Post, we work with a network of trusted shipping carriers to ensure your parts and accessories arrive quickly and safely.
Our main shipping partners include:
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Purolator (our primary carrier)
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UPS
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FedEx
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Canpar
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GLS
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DHL
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Purolator Freight
Each order is matched with the best carrier based on your location, package size, and required service.
Shipping Oversized & Heavy Items
Some off-road gear isn’t exactly small. Products like bumpers, rooftop tents, racks, and oversized equipment require specialized handling.
For these larger shipments, we use LTL (Less-Than-Truckload) or freight carriers such as:
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FedEx Freight
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Purolator Freight
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Day & Ross
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DHL
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Other specialized freight partners
Liftgate service is available for residential deliveries when needed, ensuring oversized items are delivered safely.
Holiday Season Reminder
While we’re currently shipping ahead of schedule, the holiday season always brings challenges:
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Higher shipping volumes across all carriers
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Weather-related delays in some regions
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Ongoing supply chain fluctuations
That’s why we strongly recommend placing Christmas orders 1–2 months early.
Ordering early helps you avoid:
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Last-minute stress
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Stock shortages
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Missed delivery deadlines
By planning ahead, you’ll ensure your gifts and gear arrive in time for the holidays.
Our Commitment to You
At Off-Road Canada, we’re committed to:
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Fast & secure shipping with trusted carriers
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Clear updates about delivery timelines
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Proactive planning during busy seasons
We’ll continue to monitor carrier performance, supply chain updates, and delivery timelines to make sure your orders keep moving without unnecessary delays.
FAQs About Off-Road Canada Shipping
Q1: Do you ship with Canada Post?
No — we don’t, due to weight limits and reliability issues.
Q2: Which carriers handle standard orders?
We primarily use Purolator, along with UPS, FedEx, Canpar, GLS, and DHL.
Q3: How are oversized items shipped?
Heavy gear like bumpers and rooftop tents ship via LTL freight carriers such as Purolator Freight, FedEx Freight, or Day & Ross.
Q4: Do you offer liftgate service for heavy deliveries?
Yes — liftgate service is available for oversized residential deliveries.
Q5: How early should I place Christmas orders?
We recommend ordering 1–2 months in advance of the holiday season.
Plan Ahead & Shop Early
We know how important it is for our customers to get their off-road parts, gear, and gifts on time. By using trusted carriers like Purolator, UPS, and FedEx — and freight partners for oversized shipments — we’re making sure your orders arrive safely.
But during the holiday season, planning ahead is key. Placing your orders early ensures you’ll have everything you need — whether it’s a new bumper for your truck or the perfect gift for an off-road enthusiast.
Browse our latest parts and gear today at Off-Road.ca and get ahead of holiday shipping delays.